Jon is the best! Extremely knowledgeable, does great work, and is trust-worthy to no end. He is helpful and customer-focused all the way. Highly recommended.
Thank you Larry We love what we do !
Please if you have a review that has to do with money don’t buy a Mercedes. Mercedes are luxury cars, you need to know this before you buy a Mercedes instead of complaining about the cost of repairs. Maybe you should consider a Honda if that is more in your budget.
Jon and his team (Timothy, and others) were fantastic to work with - from responsiveness, to explanations and mostly to just being honest. I'll certainly return to Mercedes Doctor next time as I trust them to care for my vehicle and be honest with me.
I’ve had two sprinters over the last 10 years and while they’re super capable they are not low maintenance. You need a good mechanic to keep your van on the road. Jon and Tim care about comprehensive maintenance and know these vans inside and out. Rates are not meaningfully lower than the dealership but attention to detail, ease of communication and willingness to problem solve are much better.
I know Jon Iverson as a decent man an reliable seviceman. Jon and Tim Iverson are the pros in Mercedes, and I recommend them without a doubt. They don't just "change oil", or "change brake pads", the do MAINTENANCE and repair if needed.
I put wrong fluid into DEF and they successfully flushed DEF and reset the warnings. They you!
Good 👍🏽 honest people 👍🏽
Thank you very much Dave Honesty is our top priority here
Hi Max This is Jon, owner at Mercedes Doctor. You just left us a review. 2 stars and no explanation of your experience. I don’t see you in our customer base and have no recollection of ever doing business with you. If in some way we have upset you, please let me know I’ll make it right 😊
Timothy is an awesome guy that helped me with my CLA before taking it on a long road trip. Along woth my specific problem, he taught me what to look out for in the future. All in all a great experience.