When Jon pulls up, you know two things: he's there's to work hard, and he's going to get it fixed. In extreme cases he's come out when the dealership laughed at my scenario, and even on a holiday. Always friendly, straightforward, down to earth, and honest, his "bedside manner" goes as deep as you need. I've been saved from stranded on two New Years' days and the strangest problems, but he'd got all the resources. Even showed things that didn't need fixing so I'd save money.You can't go wrong, which is a great feeling when our jobs, family's commitments, and just getting around are interrupted. Clear, fast, fair, and fun. Highest recommendation.